Frequently Asked Questions

  • What is your address?

    Sociale's first dispensary is located at 1036 W Higgins Rd, Park Ridge, Illinois 60068. 


    We are conveniently located near O'Hare Airport, Rivers Casino, Allstate Arena, and more!

  • What are your hours?

    Currently, our dispensary is open from 10am to 8pm. We are open Monday through Sunday for your convenience. 


    Any potential changes to operating hours for holidays or otherwise will be communicated on the website and shared company-wide.

  • Do you offer delivery?

    No, we are currently not offering delivery as cannabis delivery is not yet legal in Illinois. Please check back soon for updates.

  • Do you offer online orders?

    Yes, we do offer easy and convenient online ordering for cannabis products and accessories. Orders will be available for in-store pickup. 


    Simply click the SHOP button at the top of our website to easily access Sociale's online menu and ordering.

  • Do you accept debit cards?

    Sociale Dispensary accepts cash and debit cards at our Cashless ATM terminals. Any ATM or Bank fees may apply. We also have an ATM located on-site for your convenience.

  • Do you accept credit cards?

    No, we currently do not accept credit cards at Sociale Dispensary.

  • What is your return policy?

    Due to state regulations, we are unable to accept returns or exchanges on cannabis products. We apologize for any inconvenience this may cause.


    If you encounter any issues or receive a defective product, we encourage you to email a photo of the defective product (video may be required in some instances), product packaging, and receipt to contact@socialedispensary.com.


    If the product was purchased anonymously, a picture of the receipt is necessary with no exceptions. If you are a member of our loyalty program, we can look up your purchase history and provide a reprint of your receipt. Credits will be issued to your account to use toward a future purchase/replacement. We do not allow any cannabis back into the store once it has left the building. 


    At Sociale Dispensary, we value your experience and want to make things right if there are any concerns with your purchase. Your feedback is important to us, and we are committed to resolving any issues to the best of our ability.


  • Do you allow pets in the store?

    We appreciate your love for animals, but as per our dispensary policy, only service animals are allowed on the premises. This policy is in place to ensure the safety and comfort of all Sociale Dispensary customers and staff.

  • What are the best practices for storing and using cannabis products?

    Keep your cannabis in a cool, dark, and dry place, away from direct sunlight. Maintain a consistent temperature and humidity level to preserve the quality of the products. Store them in secure locations, out of reach of children and pets. Follow any product-specific storage instructions provided by the manufacturer. Properly label and organize your products, and avoid cross-contamination by storing different items separately. 


    Always use the appropriate dosage and consume responsibly, adhering to local laws and regulations. Dispose of expired products properly, following local guidelines for cannabis waste disposal.

  • Can you provide information on the effects and potential side effects of different cannabis products?

    As a recreational cannabis dispensary, it's important to clarify that we cannot provide medical advice. We are not authorized medical professionals, and our role is to provide information and assistance regarding cannabis products and their potential effects. 


    It's crucial to consult with a qualified healthcare provider or physician for any medical advice or guidance. They can evaluate your specific health condition, consider potential interactions with medications, and provide personalized recommendations. 


    Our team is here to offer cannabis product knowledge, explain usage methods, and provide general information about cannabis, but please understand that we cannot replace professional medical advice. 


    Always prioritize your health and seek guidance from licensed medical professionals for any medical concerns or questions you may have.

  • Can you provide information on the THC and CBD content of your products?

    Our cannabis products are labeled with their THC and CBD content, allowing you to make an informed decision based on your preferences and needs. Our staff can also provide additional information and guidance on product potency and effects.

  • What is your product selection? Can you provide information on strains, edibles, concentrates, etc.?

    Sociale Dispensary offers a diverse range of cannabis products, including a variety of flower strains, edibles, concentrates, carts/vapes, and more. 


    For up-to-date information on our current selections, we invite you to visit our live menu, which you can access on our website. Our live menu provides detailed descriptions of each product, including information on strain profiles, potency, and recommended uses.


    We understand that choosing the right product can be a personal and individualized experience. That's why our knowledgeable staff is available to assist you, whether you prefer to visit our dispensary in person or give us a call. Our team is well-trained and can answer any questions you may have about our cannabis products, including their effects, dosing recommendations, and potential benefits.


  • Are there any loyalty programs or rewards for frequent customers?

    Yes! To sign up for our loyalty program, simply click the REWARDS button at the top of our website. From there, you can access more information about Sociale loyalty points, rewards, and other dispensary news. 

  • Do I need a medical marijuana card to purchase cannabis products?

    No, you do not need a medical marijuana card to shop at Sociale Dispensary. You only need to be an adult 21 years of age or older with proof of identification.


  • What forms of identification are accepted?

    Accepted forms of ID:

    • A valid driver’s license from any US state

    • A valid ID from any US state

    • A valid US Passport or International Passport

    • A valid US Military ID or VA Card with photo & barcode

    • A valid Native American Tribe ID


    Valid is: Not expired, Legible, Contains Photo, DOB, and Expiration Date


  • What is the minimum age requirement to purchase cannabis products?

    You must be 21 years of age or older to purchase cannabis products at Sociale Dispensary.

  • Are there any cannabis quantity limits or purchase restrictions?

    Illinois residents over the age of 21 may legally possess:

    • 30 grams of cannabis flower

    • 500 mg of THC in a cannabis-infused product 

    • 5 grams of a cannabis concentrate. 


    Non-residents over the age of 21 may legally possess:

    • 15 grams of cannabis flower

    • 250mg of THC in a cannabis-infused product  

    • 2.5 grams of cannabis concentrate

More Cannabis Education

Here is what the Illinois Department of Public Health has to say about cannabis:


"Cannabis, also known as marijuana, pot, weed, ganja, Mary Jane, and a vast number of other names, is the dried leaves, flowers, stems, and seeds from the Cannabis sativa or Cannabis indica plant. The plant contains tetrahydrocannabinol (THC), a mind-altering chemical.


When a person smokes cannabis, THC passes from the lungs into the bloodstream, which carries the chemical to the brain and other organs throughout the body. The effects are felt more slowly when a person eats (edibles) or drinks cannabis.


THC overactivates certain brain cell receptors, resulting in effects such as:

  • Altered senses
  • Changes in mood
  • Impaired body movement
  • Difficulty with thinking and problem-solving
  • Impaired memory and learning


The amount of THC in cannabis has been increasing steadily in recent decades, creating more harmful effects in some people.


Cannabis is not a harmless drug. Cannabis directly affects the brain, specifically the parts of the brain responsible for memory, learning, attention, decision making, coordination, emotions, and reaction time. Developing brains, like those in babies, children, and teenagers are especially susceptible to the harmful effects of cannabis. Cannabis’ effects may last a long time or even be permanent. This means someone who uses cannabis may not do as well in school and may have trouble remembering things. Although scientists are still learning about these effects, studies show cannabis use by mothers during pregnancy may be linked to problems with attention, memory, problem-solving skills, and behavior problems in their children.


There are no reports of teens and adults dying from using cannabis use alone, but cannabis can cause some very uncomfortable side effects, such as anxiety and paranoia and, in rare cases, extreme psychotic reactions.


Cannabis use can lead to substance use disorder, often referred to as addiction.

Information about the adult-use cannabis law, as well as additional health and safety information can be found on the Let’s Talk Cannabis Illinois website."

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